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Family RVing Magazine

Executive Director’s Commentary: Commercial Members And Family Members — A Great Balance!

September 1, 2015

By Jerry Yeatts, F390000
FMCA Exectuve Director

September 2015

I am not the most coordinated individual. As part of a warm-up exercise prior to running, our training group balances on each foot for a certain amount of time, normally under one minute, in order to help strengthen the stabilizing muscles in the foot, ankle, and hip. We are encouraged to focus our attention on an object as we balance, so as to keep our minds occupied. There are times when I become distracted and lose my balance.

I tend to look at FMCA the same way. Our association consists of family members and commercial members. Although we may be able to stand on one leg for a brief period of time, we can last much longer and feel much stronger by standing on both legs.

FMCA’s commercial members are a group of experienced, energetic, enthusiastic, and talented businesses representing some of the finest companies in the recreation vehicle industry. As manufacturers, dealers, suppliers, campgrounds, and service providers, FMCA’s commercial members recognize the importance of building and retaining relationships. In turn, family members feel a greater loyalty to companies that are committed to this lifestyle.
 
This month’s column highlights one of FMCA’s earliest commercial members, Custom Coach Corporation. Kirwan Elmers, founder of Custom Coach, was one of the pioneers of what is today known as FMCA’s Commercial Council, an advisory group that comprises several different segments of the RV industry. The council’s primary purpose is to confer on and discuss matters of mutual interest and concern both to the motorhome industry and to FMCA.
 
As you travel down the highway and seek a service technician, supplier, dealer, campground, or other RV-related business, ask whether they are FMCA commercial members. This will be an indication of their loyalty to the association, and to you as family members. If they are members and provide great service to you, please let us know. We’d like to send them a note to thank them for their commitment to the membership. If they aren’t members, we’d like to invite them to be part of the family.
 
So, to the commercial members reading this month’s column, thank you for being such great supporters of FMCA and for taking care of the family members. For the family members reading this column, please support those companies that help to sustain this great organization.
 

The Custom Coach Journey

 
By Robbin Gould
FMC Editor
 
This month, Custom Coach Corporation celebrates its 60th birthday. It’s likely that many longtime FMCA members are familiar with this industry pioneer and its cofounder, Kirwan Elmers, L145. Custom Coach ranks as one of FMCA’s first commercial members — and was the only company represented at the association’s formation meeting in 1963.
 
In the early 1950s, Kirwan’s father, Miles, traveled the United States while promoting a variety of products. One was a low-sudsing laundry detergent called All, which he had helped to develop. He also built travel trailers as a hobby.
 
In the 1950s, the interstate highway system was nonexistent, as were professionally produced motorhomes. After outfitting a travel trailer for a summer business trip so that he could take the family along, Miles decided that a bus would be a great way to travel. He visited the Flxible Bus Company in Loudonville, Ohio. Working with the company, he helped to create a bus with living accommodations.
 
That 1952 Visicoach was the first commercially converted motorhome. It was powered by a Buick straight-8 engine coupled with a five-speed manual transmission. To christen it, the family drove to Fairbanks, Alaska, along the Alcan Highway.
 
When Miles received an unexpected offer from someone who wanted to buy the coach in 1955, his business career took a different turn. He had sold the All detergent brand to Monsanto Corporation in 1953, which enabled him to purchase Flxible’s LandCruiser division. Miles and Kirwan began to produce Flxible conversions; they also converted ACF Brill, Fitzjohn, GM, and Marmon-Herrington buses, operating out of a service facility in Columbus, Ohio. During the 1960s, they built bus shells as well.
 
Over the years, Custom Coach Corporation wrote a book of “firsts,” which became standard in the RV industry. Among them were the first permanently installed automatic transmission in an intercity bus shell (1956); the first rearview backing system (1965); the first cruise control system installed in a motor coach (1966); residential-style bathrooms; development of a forward lounge; the first 40-foot bus conversion (early 1970s); and the Q/C One concept, which transformed a conference area with sofas to a rear stateroom with beds (1985).
 
Kirwan combined his own technical expertise and congenial nature to grow the business and, over the years, to attract a who’s who of clients. The partial list includes country stars Loretta Lynn, Johnny Cash, Lee Greenwood, Dolly Parton, Barbara Mandrel, and Conway Twitty, as well as singers Bob Dylan, Ray Charles, and Chubby Checker. Commercial customers included McDonald’s founder Ray Kroc, Wendy’s founder Dave Thomas, and Anheuser-Busch CEO August Busch III. As a network television broadcaster for NFL games, John Madden racked up 100,000 miles on each of his “Madden Cruisers.” Political candidates included Bill Clinton. And the royal families of Saudi Arabia and Kuwait collectively ordered 24 Custom Coaches over the years; the first was shipped to Saudi Arabia by a C-5A military transport plane. Private individuals also purchased Custom Coach conversions, including FMCA family members.
 
Kirwan was on hand in Hinckley, Maine, in July 1963, when a group of “house car” owners gathered for a weekend of socializing and formed Family Motor Coach Association. His 1963 35-foot Marmon-Herrington demo was the only commercially built motorhome there.
 
Custom Coach Corporation became FMCA commercial member C14 in 1965, and Kirwan was assigned family member number L145. Kirwan was a longtime member of FMCA’s Commercial Council; he served as council president from 1990 to 1999. As for FMCA Family Reunions, at last count he has attended close to, if not more than, 70.
 
In 2013 Kirwan was inducted into the RV/MH Hall of Fame, which recognizes the achievements of individuals who have been involved in the RV industry for at least 25 years. When asked about the honor, Kirwan deflected the praise: “When I think of the benefits the motorhome industry has offered to the public, what [it has] provided for families, it’s just been wonderful. FMCA has been the glue that put it all together.”
 
This month, Custom Coach recognizes its 60th anniversary. The company is now a division of Columbus-based Farber Specialty Vehicles, which produces special-use vehicles for law enforcement, medicine, marketing, and many other fields. Congratulations to them for achieving this milestone.
 
FMCA Observes Labor Day
 
The FMCA national office will be closed Monday, September 7, in observance of the Labor Day holiday.
 
Have a wonderful holiday, and safe travels to all.
 
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