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Family RVing Magazine

Readers’ Forum: August 2010

August 1, 2010

Coach-Net Is There For Us

Dear Editor:

Coach-Net Emergency Roadside Assistance came to the rescue again! We can say only good things about this emergency road service for RVers. Whenever we have called, they have always responded in a timely manner with suggestions for support and service near our location.

On March 26, 2010, we had an appointment for service to our dash air conditioner on our Workhorse-chassis coach at La Mesa RV in Tucson, Arizona. We were parked 40 miles north of there off a dirt road when we were unable to start the coach. Coach-Net arranged for a tow, and Stanley from Mobile Maintenance and Towing of Tucson showed up to take us to La Mesa RV. He hooked us up, disconnected the driveshaft, and we were on our way winding through the saguaro and over the washboard. Stanley was a marvel in his ability to maneuver in the tight quarters, and his care and caution as he drove down the freeway with our home on wheels in tow were so appreciated. 

La Mesa got right on the problem and had us ready to hit the road by 4:00 p.m., after fixing our original dash A/C problem and replacing the starter. Both the towing company and La Mesa RV were recommended by Coach-Net.

Coach-Net has always ensured that we were in a safe place and understands the frustration we RV owners are feeling. Their technical support is extremely knowledgeable in diagnosis and recommendations.

We have been members of Coach-Net for seven years, first through our RV manufacturer and now FMCA, and we know that they will always be there for us.

Glenn Simpson & Sheila Latta, F216428
Merritt Island, Florida


Calling All Knitters

Dear Editor:

I am asking FMCA members who knit or crochet to join in an effort to help our troops. Soldiers need knitted or crocheted caps that are designed to be worn under their helmets in cold weather. The caps can be made easily in just a few hours and are really appreciated.

Patterns are based on military requirements. For more information about cap patterns, and about this project, see www.denverlibrary.org/capsproject.

Individual crafters or RV groups can all contribute caps, either to the Rocky Mountain USO effort or to their local troops who are deployed. RVers can make a huge impact in letting our troops know they are supported.

Maureen Long, F392035
Louisville, Colorado


Warmth On A Chilly Night

Dear Editor:|

Our motorhome’s Aqua-Hot heating system stopped working while we were in a campground in Summerfield, Florida, this past January. Temperatures in the lower 20s were forecasted for that evening. We checked the Hydro-Hot Web site and found Douglas Dick Special Services (352-391-0001) listed as providing mobile service out of Leesburg.

We did not think we would reach anyone, as it was 6:00 p.m. on a Saturday evening, but Doug answered our call. We did try a fix he suggested, but it did not solve the problem. We called him back to let him know, and he said he’d come out to work on our coach so we could have heat.

Doug showed up about 45 minutes later, found the problem quickly, and made a temporary repair. At that point it was about 26 degrees outside. He came back the next morning to complete the repair and permanently fix the problem.

We want to express our thanks to Doug for his concern and thoughtfulness in making our repairs. Not only did he go above and beyond what was necessary, but his charges were very reasonable.

Jim & Carol Avallone, F143904
Titusville, Florida


RV Mobile Lube

Dear Editor:
I wanted to share a positive experience I had with RV Mobile Lube, a vendor at the 2010 Southeast Area Rally in Brooksville, Florida. Robert and Kyle were experienced, knowledgeable, and attentive and went above and beyond to meet the needs of my motorhome. They even took the time to call Eaton, the rear axle manufacturer, when there was conflicting information regarding the type of differential fluid in my coach. They were considerate enough to remove their shoes when they entered my coach to view the engine under the bed. In addition, their prices were very reasonable, and the convenience of their mobility right to my site was priceless.

My hat is off to Robert and Kyle for a fantastic job. I highly recommend RV Mobile Lube services: (866) 785-8237; www.rvmobilelube.com. They work the Houston-San Antonio-Dallas triangle area but also attend various rallies.

Mike Cianci, F358180
Livingston, Texas

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